IF WAITING IS NOT YOUR THING, DO NOT PRE-ORDER
ALL IN-STOCK SALES ARE FINAL WHEN YOU PLACE YOUR ORDER.
ALL PRE-ORDER SALES ARE FINAL AFTER 24 HOURS.
ALL SALES WHICH HAVE A MIX OF PRE-ORDER ITEMS AND IN-STOCK ITEMS ARE FINAL AFTER 24 HOURS.
We have lightning fast processing times. Once we receive an order containing only in-stock items, we usually process them within 1-3 hours. Once an order has shipped, we are unable to cancel it. Please refer to our Return and Refund Policy for instructions on how to request a return once your order is delivered.
Once an order is placed for in-stock items, you may cancel within 24 hours or before your order is shipped, whichever comes first. For pre-order items, you may cancel for free within 24 hours. For orders placed that have both in-stock and pre-order items, you may cancel a portion or the entire order within 24 hours of placing your order. ANY CANCELLATIONS AFTER 24 HOURS WILL INCUR A 25% CANCELLATION FEE
ORDERS DO NOT SHIP UNTIL ALL ITEMS ARE IN STOCK. If you would like to receive in-stock items before your pre-orders, we recommend placing separate orders.
We are unable to accept returns or exchanges, with the exception to the special conditions outlined in our Cancellation/Refund Policy.
Q: Why do people pre-order?
A: We place orders based on pre-orders received. When you pre-order, we guarantee a reservation of the item for your order. Due to the limited amounts produced on some items by the manufacturer, we cannot guarantee restocks after the item is out of stock on our site.
Q: Does my pre-order guarantee I will get my items before everyone else?
A: Pre-orders only guarantee your order, it does not guarantee that you will get your item before everyone else. We do not control when we get shipments from our vendors. We do, however, ship out all pre-order items as soon as we receive and inspect our shipments.
Q: When do you charge for pre-order items?
A: In order to guarantee your reservation, you are charged when you place your order.
If you have any other questions, please do not hesitate to contact us at email@example.com. If you have a question about a current order, please mention your order number so we may assist you!
By clicking the “YES” button before you finalize your order, you are acknowledging that you have read and agree with all our terms and policies.