This website is operated by WantedPops. Throughout the site, the terms “we”, “us” and “our” refer to WantedPops. WantedPops offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us (WantedPops). We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall WantedPops, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless WantedPops and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at email@example.com.
New Product Condition: All products are sold in NEWcondition unless otherwise noted. While we strive to ship out Mint Condition boxes, we must adhere to the manufacturer’s definition of “Mint”. See Defective Items and Shipping Damage below for clarification.
Products Shrink Wrapped by The Manufacturer: Items which are shrink wrapped by the supplier and contain items that cannot be inspected are exempt from the term “Mint Condition”. Some examples of these items are Funko Pop! Tee products, as well as, blind bags.
Products Marked as "Non-Mint" or Damaged in the Listing: Items specifically listed for sale as “Damaged” or "Non-Mint" merchandise refers to the product, not the box.
Defective Items: If your order arrives with a manufacturer’s defect, please contact firstname.lastname@example.org within three (3) days of receipt.Images are requiredand is determined if the defect is valid under our “New Product Condition” policy by our Customer Service team. Slight manufacturing variations including, but not limited to, minor pain flaws, product positioning, or minor box creases are not considered a defect by the supplier.
Shipping Damage:All products purchased and shipped from wantedpops.com are packaged by us, but handled by USPS, UPS, or FedEx. Risk of loss or damage for all orders will pass to the buyer upon our delivery to the carrier. Since Wanted Pops has no control over how the carriers’ handles packages, we are not responsible for damaged items during transit.
Shipping Insurance: Before orders are finalized, buyers will have a chance to purchase parcel insurance from route.com. Route is a shipping insurance company that covers packages that are lost, stolen or damaged in transit. If your package is lost or damaged in transit and you purchased Route Packaging Protection, you can file a claim at route.com or email email@example.com assistance with filing your claim. Our support team can only assist in answering general questions about how to file your claim, we cannot file the claim for you.
A small bend, scuff or indentation on exterior packaging can occur at any point in the manufacturing, supply or shipping processes. Damages of any sort to the clear plastic windows to include scuffs, scrapes, and indentations are not considered replaceable damage.
We do NOT guarantee against shipping damage of large items with packaging dimensions greater than 7 inches. as these larger boxes are more prone to gentle wear.
We also do NOT guarantee against shipping damage on items shipped outside of the contiguous United States or to Hawaii/Puerto Rico/Alaska (International Shipments). This includes items shipped to a mail forwarder inside the US who then ships your products to you outside of the US.
All orders are inspected and packed securely to ensure our customers receive their items display ready.
All Shipments: Orders will ship once all items ordered are in stock. Wanted Pops will not do partial order shipments. If you would like to receive in-stock items before pre-order items, it is recommended you place separate orders. “Free Shipping” only applies to in-stock items. Pre-ordered items will be subject to the appropriate shipping charges.
International Shipments: Wanted Pops cannot be held responsible for any duties or taxes imposed on your package once it leaves the United States. Please be aware of this, and safeguard against any un-calculated fees by contacting your local delivery providers for their regulations and tax procedures. We also are NOT responsible for ANY Customs or Brokerage Fees and Taxes. All international shipments require a telephone number and we are not responsible if an international shipment is returned because the local post has no way to contact the customer to collect duties and taxes.
We guarantee that your item will arrive in mint condition, subject to the restrictions spelled out above under Shipping Damage. We require photographic proof of the damage sent with your order number to Customer Support at firstname.lastname@example.org within three (3) days of delivery. All claims submitted after this three (3) day period will not be honored. Customer service will contact you with the next steps to receive your replacement.
Our delivery guarantee is valid through the time your order is marked “Delivered” by the carrier. We do not warranty items that are stolen, missing or misplaced once the shipping service reports they are delivered to your address. All inquiries pertaining to items marked as “Delivered” must be directed to the carrier. “Delivered to Parcel Locker”, “Unable to Deliver/Notice Left” is considered “Delivered”. Please ensure the address you enter when placing your order is complete and correct before finalizing your order.
Address Changes: If you need to make a change to your shipping address, please email email@example.com. This is the only way to update an address on an already placed order. We can help you with shipping address changes up until the time a shipping label is printed. Once a shipping label is printed (at which time you will receive an email notification containing a tracking number), we can no longer make any changes to your order. We are NOT responsible for your failure to submit and receive confirmation of your address change prior to your shipping label being printed.
Signature Confirmation:We offer a "Signature Confirmation" option for all priced shipping options. Our "Signature Confirmation" service does not constitute an insurance against theft or missing products.
All Pre-Orders will be charged at time of purchase to ensure the reservation of your item(s). You may cancel any pre-orders within 24 hours after your order has been placed. Any changes/cancellations after 24 hours will be subjected to a 35% cancellation fee.
We cannot accept returns/exchanges for pre-ordered item(s), with the exception to the special conditions outlined in our Return Policy.
Pre-orders require a production order to be placed with the supplier. When ordering such items you agree that the expected delivery date can change due to circumstances completely out of our control. We will keep you informed of expected delivery times which in certain circumstances may vary widely.
Pre-Order Guarantee: If for any reason we are unable to fulfill your pre-order within 1 year of your order, we will refund the full price of the product to the original form of payment. The rare instances when this will happen include:
These examples don't happen very often but if/when they do, we will notify and provide you with a full refund.
Purchase Changes After Placing Orders: Please review your purchase before submitting your order to ensure billing/shipping, quantities ordered are correct. We are not able to update quantities, add or remove items, or update the billing or shipping address after the order is confirmed and a shipping label is printed. No information can be changed once a shipping label has been printed.
Pre-Order Cancellations: Pre-Ordered items can be canceled for a full refund if requested within 24 hours of purchase.
Pre-orders cancelled after 24 hours of purchase are subject to a 35% cancellation fee (refunded to original payment).
We do not accept returns of any of the following items:
Returns of In-Stock Items:Returns of items listed as In-Stock at time of purchase are permitted within five (5) days of receipt of shipment. Refunds made after receipt of returned products do not include shipping costs paid. If your order shipped free, the cost of shipping will be calculated as $4.00 per item up to a maximum of $12.00.
All returns must be in the original, factory-sealed (if applicable) packaging and in the exact same mint condition that they were received. Products that have been opened, tampered with, altered, played with are not eligible for return. If our Returns Department finds that the items returned to us have been opened, tampered with or altered, no refund will be issued. In this case, we will notify you of the shipping cost to ship the item(s) back to you.
NOTE: Buyer will not be refunded if the product is damaged in the process of returning it to us. Customers bear the entire risk of damage in the return process and if damaged by either their inadequate packing or the carrier who ships the products back, will not be refunded.
Please do not send your item back to the manufacturer.
In order to be eligible for a return, you must email firstname.lastname@example.org. If your shipment qualifies for a return, instructions and a Return Merchandise Authorization (RMA) number will be provided. Returns sent back without authorization, RMA, submitted after the return window, not in its original condition, is damaged, or missing parts for reasons not due to our error, will not be refunded.
Seller Error:If we made a mistake, such as sending the wrong item, please contact us at email@example.com, within three (3) days of receiving the item and we will begin processing your return and replacement at no additional cost to you. Images of incorrect product(s) will be required, and replacement item(s) will be shipped once our Returns Department receives and processes the return. Items not received by our Returns Department after ten (10) days from the time an RMA is provided, will not be eligible for replacement or refund. The package will be returned to the sender. If the item is out of stock once the return has been processed, we will be unable to replace the item and we will issue a refund to the original form of payment.
Stickers: We do not guarantee any store exclusive sticker on any product unless the listing specifically calls for a particular sticker. All products that are chase variants include a "Chase" sticker as produced by Funko. The term "Shared Sticker" is a sticker that identifies it as an exclusive but not necessarily from the store who initially got the exclusive. Placement of stickers are not guaranteed to be straight or centered. Stickers are placed by the manufacturer and Wanted Pops has no control over sticker placements.
The term "Sticker not Guaranteed" means that we do not guarantee the product you receive will have any sticker or the one pictured. Pictured products that show stickers but do not specifically call for one are not guaranteed to have the sticker pictured.
Refused or Undeliverable Packages:Packages returned because of buyer error or refused delivery are subject to a restocking fee of up to 30% of the purchase price. It is the buyer’s responsibility to contact the carrier for forwarding options. Wanted Pops is not responsible for any fees associated with a forwarded delivery.
Please ensure items ordered and quantities are correct prior to finalizing your order. Wanted Pops reserves the right to refuse returns/refunds with the following reasons:
Replacements on Sold Out Items: If an item that is being returned for a replacement is not in stock at the time of a replacement request is received, Wanted Pops will issue an RMA and process a refund pursuant to our policy.
If for any of the reasons cited above your refund is approved and processed, a refund will be processed to the original method of payment. This can take anywhere from 7-10 business days depending on your card issuer. Wanted Pops can only issue a refund back to the buyer’s original form of payment.
If you do not see the refund on your original form of payment after twenty (20) days, please contact us at firstname.lastname@example.org. Once we verify that a credit was issued on our end, you will be responsible for contacting your card issuer for more information.
We only replace items if they are defective or damaged, as defined by the manufacturer. If you need to exchange it for the same item, send us an email at email@example.com for instruction.
To provide all our customers the same chance at purchasing exclusive or non-exclusive items, or for any other reason, we reserve the right to limit quantities. Orders found to exceed the limit placed on an item will result in the cancellation of the entire order.
Products may be limited per order, per person or household, or to orders that use the same credit card, billing and/or shipping address, or share any other order attribute.
Those who use multiple email addresses, manipulate shipping addresses, place multiple, excessive orders of the same product, or try to bypass our product limits in any other way may be blocked from making future purchases.
Modifications to the Service and Prices: Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. Specific listings that detail more restrictive terms and conditions take precedence over our regular terms and conditions. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
For all other questions, comments, and inquiries, please contact us at: firstname.lastname@example.org